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- | **Reporting | + | ===== Reporting |
- | Great! You noticed something that needs improving (bugs or usability suggestions), | + | ====== Step 3: Reporting back! ====== |
- | Xubuntu would like to know what it is and what part of Xubuntu is giving trouble, so please report it so that it can be considered for fixing. | + | |
- | Below is a very simple overview to get you going. See the excellent Ubuntu Community Help Wiki [https://help.ubuntu.com/community/ReportingBugs] for more info (remembering to substitute Xubuntu for Ubuntu in the IRC channel | + | So, you [[https://wiki.xubuntu.org/qa/testing|tested]] the new version of Xubuntu |
- | **Launchpad** | + | Now Xubuntu needs to know what the issue is and what part of Xubuntu is giving trouble. So please report back to the Xubuntu community so that it can be considered for fixing. |
- | Xubuntu uses Launchpad | + | Below is a very simple overview to get you going. See the excellent [[https:// |
- | **Reporting issues** | ||
- | To report a bug you use the “ubuntu-bug” tool (also called Apport). Simply press Alt+F2 to open the “Run Command” screen (or open a terminal window) and type ' | + | ===== Reporting an Installation: |
+ | We have a wiki [[https:// | ||
- | * Please check if your bug has been reported before | + | ===== Sharing a screenshot ===== |
- | * If | + | |
- | * If you’re not sure which package | + | Sometimes it's easier to show than tell and so sharing |
- | * If an application | + | |
- | * It is possible, as a last resort, | + | NB: Actually, sharing a screenshot is so easy that you may forget to check if there is something |
+ | |||
+ | ===== Launchpad ===== | ||
+ | |||
+ | Xubuntu uses [[https:// | ||
+ | |||
+ | ===== Reporting issues ===== | ||
+ | |||
+ | Several types of issues may occur: | ||
+ | |||
+ | * an application crashes, with a dialogue to report the crash | ||
+ | * an application crashed, without a dialogue to report the crash | ||
+ | * you may not know which application has crashed | ||
+ | * your whole system may crash | ||
+ | * you may notice things that, though they work, are not quite right, could work better, or are not user-friendly enough. | ||
+ | |||
+ | In any of these cases you need the Launchpad-account you set up above to report back. | ||
+ | |||
+ | ==== An application | ||
+ | |||
+ | In most cases the operating system will automatically start the " | ||
+ | |||
+ | ==== An application crashes, but there is no dialogue to report the crash ==== | ||
+ | |||
+ | __You know the name of the application: | ||
+ | If, after a crash, there is no dialogue asking you to report the crash, you can press '' | ||
+ | Then simply follow the instructions. | ||
+ | |||
+ | __You don't know the right package name of the application: | ||
+ | If the application that crashed still has an open window: press '' | ||
+ | |||
+ | ==== You don't know which application | ||
+ | |||
+ | [[https:// | ||
+ | |||
+ | ==== Your whole system crashed ==== | ||
+ | |||
+ | You might find [[https://help.ubuntu.com/ | ||
+ | Reporting system | ||
+ | |||
+ | ==== You want to ask a question, or notice things that should work better or need to be more user friendly ==== | ||
+ | |||
+ | Even if there are no crashes you can head over to Launchpad. You can [[https:// | ||
+ | |||
+ | ===== Reporting an issue directly to launchpad ===== | ||
+ | |||
+ | It is possible | ||
+ | Find the Launchpad | ||
+ | |||
+ | ===== Duplicates ===== | ||
+ | |||
+ | You may not be the first to notice the bug. In many cases the ubuntu-bug Apport application will check if the crash you experienced has been reported before. If so you will be directed to the appropriate place on launchpad, and you can then add any information you think helpful, and mark yourself as " | ||
+ | |||
+ | If in doubt: do report a new bug, as no bug should remain unreported. | ||
+ | |||
+ | |||
+ | ====== Thank You! ====== | ||
+ | |||
+ | So, hopefully now you should know enough to get going with testing and becoming a part of the Xubuntu Community. | ||
+ | |||
+ | But, please do remember that if you are not sure of **anything** just ask one of your Xubuntu colleagues via the mailing list or IRC and they will be more than happy to help you help the Xubuntu community. | ||
- | If your whole system crashes then you might find this [https:// |