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- | ===== Reporting | + | ===== Reporting ===== |
- | Great! You noticed something that needs improving (bugs or usability suggestions), | + | ====== Step 3: Reporting back! ====== |
- | Xubuntu would like to know what it is and what part of Xubuntu is giving trouble, so please report it so that it can be considered for fixing. | + | |
- | Below is a very simple overview to get you going. See the excellent Ubuntu Community Help Wiki [https://help.ubuntu.com/community/ReportingBugs] for more info (remembering to substitute Xubuntu for Ubuntu in the IRC channel | + | So, you [[https://wiki.xubuntu.org/qa/testing|tested]] the new version of Xubuntu |
+ | Now Xubuntu needs to know what the issue is and what part of Xubuntu is giving trouble. So please report back to the Xubuntu community so that it can be considered for fixing. | ||
- | === Sharing | + | Below is a very simple overview to get you going. See the excellent [[https:// |
- | Sometimes it's easier to show than tell. So we've made sharing your screenshot easy. Just press the PrintScreen button on your keyboard, select "host on imgur" and click " | ||
- | NB: Actually, Sharing a screenshot is so easy, that you may forget to check if there is something in the screenshot -in the background, top panel, left, right- that you may not want to share on imgur. Remember: your screenshot on imgur is for all the world to see. | + | ===== Reporting an Installation: Using the ISO Tracker ===== |
- | === Launchpad === | + | We have a wiki [[https:// |
- | Xubuntu uses [[https:// | + | ===== Sharing a screenshot ===== |
- | === Reporting issues === | + | Sometimes it's easier to show than tell and so sharing your screenshot has been made easy. Just press the '' |
- | To report | + | NB: Actually, sharing |
+ | ===== Launchpad ===== | ||
- | * Please check if your bug has been reported before and if so add yours as a duplicate, but if in doubt report a new bug - we would much rather this than miss something. | + | Xubuntu uses [[https://help.ubuntu.com/ |
- | * If you don't know what the application' | + | |
- | * If you’re not sure which package has the problem, these instructions | + | |
- | * If an application crashes, Apport should start automatically, | + | |
- | * It is possible, as a last resort, to directly report a bug through Launchpad. Find the LP page for the application | + | |
- | If your whole system crashes | + | ===== Reporting issues ===== |
+ | |||
+ | Several types of issues may occur: | ||
+ | |||
+ | * an application crashes, with a dialogue to report the crash | ||
+ | * an application crashed, without a dialogue to report the crash | ||
+ | * you may not know which application has crashed | ||
+ | * your whole system | ||
+ | * you may notice things that, though they work, are not quite right, could work better, or are not user-friendly enough. | ||
+ | |||
+ | In any of these cases you need the Launchpad-account you set up above to report back. | ||
+ | |||
+ | ==== An application | ||
+ | |||
+ | In most cases the operating system will automatically start the " | ||
+ | |||
+ | ==== An application crashes, but there is no dialogue to report the crash ==== | ||
+ | |||
+ | __You know the name of the application: | ||
+ | If, after a crash, there is no dialogue asking you to report the crash, you can press '' | ||
+ | Then simply follow the instructions. | ||
+ | |||
+ | __You don't know the right package name of the application: | ||
+ | If the application that crashed still has an open window: press '' | ||
+ | |||
+ | ==== You don't know which application has the problem ==== | ||
+ | |||
+ | [[https:// | ||
+ | |||
+ | ==== Your whole system crashed ==== | ||
+ | |||
+ | You might find [[https:// | ||
+ | Reporting | ||
+ | |||
+ | ==== You want to ask a question, or notice things that should work better or need to be more user friendly ==== | ||
+ | |||
+ | Even if there are no crashes you can head over to Launchpad. You can [[https:// | ||
+ | |||
+ | ===== Reporting an issue directly to launchpad ===== | ||
+ | |||
+ | It is possible to directly report a bug through Launchpad. | ||
+ | Find the Launchpad page for the application by typing '' | ||
+ | |||
+ | ===== Duplicates ===== | ||
+ | |||
+ | You may not be the first to notice the bug. In many cases the ubuntu-bug Apport application will check if the crash you experienced has been reported before. If so you will be directed to the appropriate place on launchpad, and you can then add any information you think helpful, and mark yourself as " | ||
+ | |||
+ | If in doubt: do report a new bug, as no bug should remain unreported. | ||
+ | |||
+ | |||
+ | ====== Thank You! ====== | ||
+ | |||
+ | So, hopefully now you should know enough to get going with testing and becoming a part of the Xubuntu Community. | ||
+ | |||
+ | But, please do remember that if you are not sure of **anything** just ask one of your Xubuntu colleagues via the mailing list or IRC and they will be more than happy to help you help the Xubuntu community. | ||