Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
qa:report [2018/05/04 20:17] – willem | qa:report [2018/05/17 14:50] (current) – rectified a slight type willem | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | ===== Step 3: Reporting | + | ===== Reporting ===== |
- | You [[https:// | + | ====== Step 3: Reporting back! ====== |
- | Now Xubuntu needs to know what it is and what part of Xubuntu is giving trouble. So please report back to the Xubuntu community, so that it can be considered for fixing. | + | So, you [[https:// |
+ | |||
+ | Now Xubuntu needs to know what the issue is and what part of Xubuntu is giving trouble. So please report back to the Xubuntu community so that it can be considered for fixing. | ||
Below is a very simple overview to get you going. See the excellent [[https:// | Below is a very simple overview to get you going. See the excellent [[https:// | ||
- | === Sharing a screenshot | + | ===== Reporting an Installation: |
- | Sometimes it's easier to show than tell. So we've made sharing your screenshot easy. Just press the '' | + | We have a wiki [[https:// |
- | NB: Actually, sharing | + | ===== Sharing |
- | === Launchpad === | + | Sometimes it's easier to show than tell and so sharing your screenshot has been made easy. Just press the '' |
- | Xubuntu uses [[https:// | + | NB: Actually, sharing a screenshot is so easy that you may forget |
- | === Reporting issues === | + | ===== Launchpad ===== |
+ | |||
+ | Xubuntu uses [[https:// | ||
+ | |||
+ | ===== Reporting issues | ||
Several types of issues may occur: | Several types of issues may occur: | ||
Line 26: | Line 32: | ||
* you may not know which application has crashed | * you may not know which application has crashed | ||
* your whole system may crash | * your whole system may crash | ||
- | * you may notice things that, though they work, are not quite right, could work better, are not user friendly enough. | + | * you may notice things that, though they work, are not quite right, could work better, |
- | In any of these cases you need an Launchpad-account | + | In any of these cases you need the Launchpad-account |
- | == An application crashes, and there' | + | ==== An application crashes, and there' |
- | In most cases the operating system will automatically start the " | + | In most cases the operating system will automatically start the " |
- | == An application crashes, but there is no dialogue to report the crash == | + | ==== An application crashes, but there is no dialogue to report the crash ==== |
__You know the name of the application: | __You know the name of the application: | ||
- | If, after a crash, there is no dialogue asking you to report the crash, you can press ALT-F2, to open the Run Command dialogue, or press CTRL-ALT-T, to open a terminal, | + | If, after a crash, there is no dialogue asking you to report the crash, you can press '' |
- | The operating system will find the crash report for you. Simply | + | Then simply |
__You don't know the right package name of the application: | __You don't know the right package name of the application: | ||
- | If the application that crashed still has an open window: press ALT-F2, to open the Run Command dialogue, or press CTRL-ALT-T, to open a terminal, and type "ubuntu-bug -w". An ' | + | If the application that crashed still has an open window: press '' |
- | == You don't know which application has the problem == | + | ==== You don't know which application has the problem |
- | [[https:// | + | [[https:// |
- | == Your whole system crashed == | + | ==== Your whole system crashed |
You might find [[https:// | You might find [[https:// | ||
Reporting system crashes is slightly more complex. But don't worry if you don't manage: just start reporting ' | Reporting system crashes is slightly more complex. But don't worry if you don't manage: just start reporting ' | ||
- | == You notice things that should work better, need to be more user friendly == | + | ==== You want to ask a question, or notice things that should work better |
- | You can always head over to Launchpad, even if there are no crashes. You can [[https:// | + | Even if there are no crashes |
- | === Reporting an issue directly to launchpad === | + | ===== Reporting an issue directly to launchpad |
It is possible to directly report a bug through Launchpad. | It is possible to directly report a bug through Launchpad. | ||
- | Find the Launchpad page for the application by typing %%https:// | + | Find the Launchpad page for the application by typing |
- | == Duplicates == | + | ===== Duplicates |
You may not be the first to notice the bug. In many cases the ubuntu-bug Apport application will check if the crash you experienced has been reported before. If so you will be directed to the appropriate place on launchpad, and you can then add any information you think helpful, and mark yourself as " | You may not be the first to notice the bug. In many cases the ubuntu-bug Apport application will check if the crash you experienced has been reported before. If so you will be directed to the appropriate place on launchpad, and you can then add any information you think helpful, and mark yourself as " | ||
If in doubt: do report a new bug, as no bug should remain unreported. | If in doubt: do report a new bug, as no bug should remain unreported. | ||
+ | |||
+ | |||
+ | ====== Thank You! ====== | ||
+ | |||
+ | So, hopefully now you should know enough to get going with testing and becoming a part of the Xubuntu Community. | ||
+ | |||
+ | But, please do remember that if you are not sure of **anything** just ask one of your Xubuntu colleagues via the mailing list or IRC and they will be more than happy to help you help the Xubuntu community. | ||